Privacy Policy — SAM AND SID GLOBAL
Last Updated: August 2026
SAM AND SID GLOBAL (“we”, “our”, or “us”) respects your privacy and is committed to protecting the information you provide through our website.
This Privacy Policy explains how we collect, use and protect information submitted through our website.
1. Information We Collect
When you contact us, request a quotation or submit an enquiry, we may collect information such as:
- Name
- Company name
- Email address
- Phone or WhatsApp number
- Country
- Product requirements
- Quantity and specifications
- Shipping or destination details
- Any other information voluntarily provided through an enquiry form
We may also collect basic technical information such as browser type, device information and website usage data where applicable.
2. How We Use Your Information
We may use the information you provide to:
- Respond to enquiries
- Prepare quotations
- Discuss product requirements
- Provide product and sourcing information
- Communicate about orders or business opportunities
- Coordinate export and shipping requirements
- Provide customer support
- Improve our website and services
- Maintain business records
We do not use enquiry information for unrelated purposes without appropriate consent or a lawful basis.
3. Sharing of Information
We may share relevant information with trusted parties when necessary to fulfil your business enquiry or transaction, such as:
- Suppliers or manufacturing partners
- Logistics and shipping providers
- Customs or export service providers
- Professional service providers
- Government or regulatory authorities where legally required
We do not knowingly sell or rent your personal information to third parties.
4. International Data Transfers
As SAM AND SID GLOBAL serves international buyers, information may be communicated across countries when required for business enquiries, sourcing, logistics or export transactions.
Where information is shared with business partners or service providers, we aim to limit the information shared to what is reasonably necessary.
5. Cookies
Our website may use cookies or similar technologies to:
- Improve website functionality
- Understand website usage
- Remember certain preferences
- Improve user experience
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Third-Party Services
Our website may use third-party services such as:
- Website hosting
- Analytics
- Contact forms
- Email services
- WhatsApp or communication services
- Maps or other embedded services
These services may process information according to their own privacy policies.
7. Data Security
We take reasonable measures to protect information submitted through our website from unauthorized access, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain information for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining business records, fulfilling transactions and meeting applicable legal or regulatory requirements.
9. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting:
- Access to information we hold about you
- Correction of inaccurate information
- Deletion of information where applicable
- Withdrawal of consent where processing is based on consent
- Information about how your data is being used
Requests can be submitted using the contact details provided on our website.
10. Children’s Privacy
Our website is intended primarily for business and commercial users. We do not knowingly collect personal information from children for commercial purposes.
11. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of external websites.
We recommend reviewing the privacy policy of any third-party website you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices or applicable requirements.
The updated version will be published on this page with a revised “Last Updated” date.
13. Contact Us
For questions, requests or concerns regarding this Privacy Policy or your personal information, please contact:
SAM AND SID GLOBAL
Merchant Exporter